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All replies
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Helpful answers
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May 18, 2012 9:42 AM in response to Kinstby gdgmacguy,Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
Have you tried ALL the troubleshooting steps? If you have and you're still having problems, then you'll need to bring your phone into Apple for evaluation and possible exchange.
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May 18, 2012 9:44 AM in response to Kinstby ED3K,This is not caused by 5.1.1 update. nothing like that would cause your phone to get "hot"
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May 18, 2012 10:45 AM in response to gdgmacguyby Kinst,No. Because why I need to do full restore and all other dancing if my iPhone worked well BEFORE but start to drain AFTER? If I had Samsung with Android, I would, but I think I have much more intelligent device.
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May 18, 2012 10:48 AM in response to Kinstby gdgmacguy,Kinst wrote:
No. Because why I need to do full restore and all other dancing if my iPhone worked well BEFORE but start to drain AFTER? If I had Samsung with Android, I would, but I think I have much more intelligent device.
Well, then go get a Samsung or Android. No one here really cares what you do. Meantime, if you want your phone to work again, you'll need to do the recommended troubleshooting steps. Or do nothing. Again, no one here really cares what you do.
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May 18, 2012 12:09 PM in response to gdgmacguyby Kinst,It's luck that you are nobody here and not represent of official way of Apple's business. I do not want "my phone t owork again", I just want to do nothing, if you understand what I mean.
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May 18, 2012 12:18 PM in response to Kinstby W1$C,http://www.apple.com/batteries/iphone.html
here is a general description of the batteries. it is expected that sometimes the product will get warm, especially when charging. Another thing to look at is multi-tasking which could be the result of some battery drainage, bluetooth running in the backround, a high brightness setting, wi-fi ALWAYS enabled even when outside of a wi-fi zone especially because it will be constantly searching for networks. For information about multi-tasking, try this:
http://support.apple.com/kb/HT4211
Worst comes to worst, try transfering all of your information to the computer, and try a restore as new, than transfer your information back to the iphone in the event it could be a software issue. here are some helpful articles to help you with this.
By following these articles in order, you will be able to save content to your computer from the iOS device.
Section 1:
-About authorizing and de-authorizing:
http://support.apple.com/kb/PH1730
Prevent unprompted syncing of your iPod, iPhone, or iPad:
Mac- http://support.apple.com/kb/PH1764
Windows- http://support.apple.com/kb/PH1677
Section 2:
-iOS how to transfer or sync content to your computer:
http://support.apple.com/kb/HT1296?viewlocale=en_US
Transfer purchases from your iPod, iphone, or iPad to an authorized computer:
Mac- http://support.apple.com/kb/PH2554
Windows- http://support.apple.com/kb/PH2566?viewlocale=en_US
iOS: Importing personal photos and videos from iOS devices to your computer:
http://support.apple.com/kb/HT4083
Backing up, updating and restoring:
http://support.apple.com/kb/HT1414?viewlocale=en_US
Downloading past purchases from the App Store, iBookstore, and iTunes store
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May 18, 2012 12:29 PM in response to W1$Cby Kinst,Thank you.
I'll read it tomorrow when I'll be in a better... condition.
But so far I can't understand why the device which works fine YESTERDAY today need to be restored, rebooted, reloaded, renovated...
My blame is that I only click "upgrade the OS, and you'll be happy more than now!".
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Jul 17, 2012 5:27 PM in response to Kinstby jvphish,this is definitely an ios 5.1.1 issue...happened to me on my old phone immediately after upgrading (iphone 4s) which the apple guy replaced...and is now happening on my brand new iphone 4s, which i set up as a new phone.
seems to have something to do with location services and/or exchange?
any ideas?
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Jul 17, 2012 11:06 PM in response to jvphishby Kinst,Try to reinstall/clean/replace your SIM, did you? In my case this was a reason.