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How do I hear my voicemail??

When I tap on the 1 voicemail I have received, the only options I have are "Call Back" or "Delete". I want to listen to the voicemail!

iPhone 4S

Posted on May 18, 2012 11:11 AM

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Posted on May 18, 2012 11:13 AM

Something screwy with your Carrier voicemail settings then. Sounds like you have a messed up Visual voicemail or your phone is messed up. Try a restore first prior to calling your carrier, then it's their problem.

7 replies

May 18, 2012 1:06 PM in response to Jim VanLeeuwen

Sprint is my carrier and I have had sporadic voicemail problems for over a month. When I stopped into the Sprint store I was told it was a "known Apple issue" with the OS and a patch would be out soon.


I show a voicemail received. When I tap the message to play it, I sometimes (20%) of the time I get no playback. It shows a voicemail received, but with a length of 0:00.


When I call the person back, they tell me they did leave a voicemail.


The message is still there when I return to voicemail. It has a blue dot to the left of the callers name. When I select the message it highlights in blue and has an arrow where the dot was, like a "play" icon. Pressing this icon does nothing. Nothing.


Works fine the rest of the time. Frustrating.


Is Sprint lying to me or is this an Apple issue?

May 18, 2012 1:34 PM in response to brwnsfan

Just did a "soft reset" by pressing the power button on top and the round button on the face of the phone at the same time. I shut it down, restarted and waited.


All of my voicemails were gone for 30 seconds or so, then I got a notification I had two new voicemails. They were the two that wouldn't play. They played fine now.


Is this an Apple problem or a Sprint problem, anyone know?

How do I hear my voicemail??

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