Q: itunes, downloads, unable to find music.
I recently bought a new iMac computer. I switched from a pc. I migrated my itunes to the new Mac. I purchased music on my iPad that evening and it automatically downloaded on to the new computer, but it could not find the files. After about an hour or so on the phone with apple I had to use the express lane and telll iTunes that it didn't download "properly". The regranted me the purchases, all good. But now after downloading songs on my iPhone it's doing the same thing. The songs show up in my iTunes music but it has the exclaimation point telling me it cannot find the file. This is a brand new computer, I've not moved my iTunes folder or music folder at all. I'm getting frustrated, it doesn't seem right that everytime I buy a song from my iPad or iPhone I have to ask iTunes if I can also have them for my computer. Could I have done something wrong with the migration? Do I need to sync my phone for it to find that I have purchased the music. I like Apple but this computer has been nothing but a headache when it comes to iTunes, and I had hoped it'd be easier. If someone has any idea or experienced this themselves and was able to resolve it, I'd be glad to hear it and thankful for any information.
Posted on May 18, 2012 11:47 AM