HT201415: If you can't connect to a cellular network or cellular data
Learn about If you can't connect to a cellular network or cellular data
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Helpful answers
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May 18, 2012 2:51 PM in response to france.414by randers4,Contact your carrier to be sure you data plan is correctly provisioned for your iPhone.
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May 19, 2012 12:43 PM in response to randers4by france.414,thank you i will asap. do you have any idea as to why it wont connect to my wi-fi properly? 90% of the time it doesnt even pick up the wi-fi
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May 19, 2012 12:50 PM in response to france.414by randers4,Could be a number of things. Assuming that the problem is just with your wi-fi, and it works with other wi-fi networks, start by power-cycling your wireless router (unplug for 30 seconds, the plug back in). If that fails, next thing I would do is see if there is a firware update available for your router. It may also be a problem with your wireless router settings, such as your security setting; the preferred setting is WPA2 Personal (AES). Here are several articles that may help if you still experience problems:
Troubleshooting wifi connections: http://support.apple.com/kb/ts1398
Recommended wifi settings: http://support.apple.com/kb/HT4199
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May 19, 2012 2:13 PM in response to randers4by france.414,thank you for that. i'll have a go tomorrow
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