iPhone 4 Black Screen But Phone Works

I have used the iPhone 4 (Factory Unlocked) for more than a year now with only minor issues. Like on a usual day I was playing a word game "Rumble" then quit the game, connected my earphones for music & pressed the "Home" button on the phone to unlock it and the screen was Black. This was a sudden shocker!! 😮. I just put the phone to rest for a while & after about an hour crossed my fingers and tried the Home button again but the Black screen continued. So the backlight of the iPhone works I can say that bcoz I see the phone luminates but the "Slide to Unlock" is cannot be seen. Since I have been using the phone for a while I know the exact position of "Slide to Unlock" so if I slide my finger it unlocks too with the default "unlocking (click) noise" but again the icons of the apps cannot be seen, all I see is a fadely luminated grid. I receive SMS's and Calls although I cant read them nor can I see whos calling. Since the screen is blank I cant operate the phone but the phone seems to be working. I hence tried the reboot, restart, shutdown & start again, restore backup, update iOS everything a desperate user would do but nothing has worked till now. There is not much discussion on this issue anywhere hence No resolution. I am gonna visit an Apple service center today and keep my fingers crossed. I have taken utmost care of the phone. Till date it is scratchless, spotless. I miss my phone 😟.


Mumbai, India

Apple iPhone 4, iOS 4

Posted on May 18, 2012 7:33 PM

Reply
151 replies

May 16, 2013 8:07 PM in response to Utkarsh Thakare

Same thing happened to me, probably because I dropped mine in the water 😐. After a lot of patience, I finally got the back light on.


The DFU trick for 10 seconds with home button wasn't a miracle for me. I restore the **** thing for about 5 times and got tired. In a last desperate attempt I decided to press the button "restore backup" and chose a random backup I did probably 1 hour ago. It restored and worked again!


Another trick when you can't see what's going on your screen, you can activate the VoiceOver (just press 3 times the home button). After, you can press anywhere on the black screen and the lady will tell you what you press so that you can figure out where you are on the iphone (mine told me "Wifi configuration" so I knew at which step I was.


Last trick to figure out what's on the screen without seeing it, you can just take a picture (hold sleep button and after home button without releasing the sleep button) as simply as that. After just connect your sad black screen iphone to your computer and open iPhoto and go to devices "Iphone". You'll see the picture that you've taken.

May 17, 2013 2:58 AM in response to dariofrombrunswick

So i took my Iphone to the bloke who has fixed a cracked screen a couple of times on it - he took it apart and found coca cola inside the phone (god knows how it got there) repaired the screen and all seemed to be well until a few hours later and the screen went white but still working - hes got it back now to fix and has tried soaking plugs in electrical contact cleaner and other things - its not looking good for my iphone i think its died 😟

Jun 18, 2013 1:54 AM in response to Utkarsh Thakare

i had this problem just a half an hour ago... i was using an app,, then closed it,, locked the screen.. when i tried to unlock the screen after 2-3 minutes,, screen went black... mine was not even making that "unlock screen sound" when i tried to unlock it... i got panicked.... 😝

but i kept patience... plugged the charger in... left it charging for a while.... then pressed (power button + home button)...... and yeah,, could see the apple logo... and now its working fine... 🙂

Jul 12, 2013 6:47 AM in response to Utkarsh Thakare

It has gone into recovery mode OR just completely broke 😟

To get out of recovery mode:

1) Hold power button down for 3 seconds

2) Continue holding power, hold home as well for 10 seconds

3) Release power button, continue holding home for another 15 seconds

4) Plug into iTunes, wait to load and press "restore from back up", select most recent back up.

5) Wait for iPhone to re-sync (about 5 minutes per 1GB of content eg apps, music etc

DONE!

Sep 6, 2013 7:11 AM in response to Utkarsh Thakare

Had the same problem just a few minutes ago. Mine was black screen but the network as well as the wifi and time was still on the screen. The Assistive Touch (the square menu thing) is still responsive. What you have to do is to hold the power button and slide to turn off like you do with the normal screen. Your iPhone will now turn off and all you have to do is turn it on again. I hope this helps 🙂

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iPhone 4 Black Screen But Phone Works

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