Previous 1 2 Next 17 Replies Latest reply: Nov 19, 2013 5:07 AM by blacmount
iKarly Level 1 (0 points)

I have 2 iPad 2's and they are both having trouble staying connected to wifi. It hasn't always been like this but I don't recall when it started. My iPad is updated with the latest upgrade but the other one still needs to get the last upgrade so i doubt the upgrade is issue her.  I tried to reset network setting, take off the auto brightness and so on. Oh, and by the ways all our other apple and non apple devices work perfectly with the wifi, so it's only our iPads. I'm desperate!! Help!!?????

iPad 2 Wi-Fi, iOS 5.1.1
  • W1$C Level 1 (135 points)

    I do not believe it is the ipad's as it would prove that more than one iOS product has trouble staying connected! I would contact you internet service provider! Also do a speed test @! If your ping times are reaching over 500ms and your download and upload speeds are below zero, this would be expected I would say, in my experience anyways!

  • gdgmacguy Level 7 (20,535 points)

    Power down and restart your router.

  • gdgmacguy Level 7 (20,535 points)

    Power down and restart your router.

  • rlcallum Level 1 (5 points)

    It is the ipad. I'm having the same issue. Rest of the network is fine; iphone is fine, but ipad will not connect to the Internet. Note that it sees the wifi signal just fine, but it won't connect.


    This was working fine under 5.1. The upgrade blew it up.


    I am disgusted with Appe's response. Even though I'm savvy enough to power down the router and the modem, you can't assume your customers will do that. It's just supposed to work. If it doesn't, why pay the premium for Apple in the first place?


    I've been using Apple since my IIc. Unless they fix this issue soon, I won't be using them for much longer.



  • ltsmee Level 1 (0 points)

    I have the same problem since a software upgrade.


    Interesting that may of the proposed "fixes" propose to reset the router, etc.

    WAKEUP, everything works fine except for my #%$!!¥} iPad!


    I am very disappointed by Apple's customer service. If they offer an upgrade with a bug they should fix it ASAP.

  • rlcallum Level 1 (5 points)

    I've fixed the problem, at least for me.


    I turned off Internet Sharing on my imac running 10.7.4. I've heard reports that Internet Sharing under 10.7.4 might be buggy. In my case, there was certainly negative interaction between 10.7.4 and 5.1.1.


    I am at a loss why Apple appears not to have noticed this issue. I am quite disgusted with how Apple has addressed this entire situation. Since they appear unwilling or unable to provide feedback on how to fix it, here's hoping my solution may help others.



  • iKarly Level 1 (0 points)

    @rob  thanks, this seems to have worked for me as well.......At least for now. I've gone a whole 5 hours with WiFi not disconnecting every 2 minutes! Hope it's permanent.  I love Apple so much but their failure to acknowledge this issue is so disappointing to me! :(


    Thanks again!

  • zobenavides Level 1 (0 points)

    Clearly Apple has some bugs to work out. I have 2 ipad 2s (one on 5.0.1 and the other on 5.1.1) and an iMac (10.7.4) and my ipads have both been disconnecting and reconnecting to the wifi. It is pretty annoying. I tried


    -> hard reset

    -> forgeting the network

    -> restarting router

    -> resetting all network settings

    -> turning off all forms of sharing on imac

    -> turning on internet sharing on imac


    Nothing seems to provide a persistent solution. Sometimes it will last longer and I will think I solved it... but always defeat in the end.


    Those of you saying "Its not your ipad, its your router"... please stop... you are dead wrong. This starting happening a little less than a month ago which i beleive aligns with the 10.7.4 upgrade... but who knows.

  • shellidelphia Level 1 (25 points)

    I had the same problem recently with my iPad. I disconnect my iPad from my wifi and reset it, as if I have never join the network before. This worked, but I don't want to do this every time either. Glad to know it is not just me.

  • smithranch Level 1 (0 points)

    Same problem,  I thought it was just mine.

  • valpobongo Level 1 (0 points)

    Have they come up with a fix for this yet.  I'm new to apple with this ipad and it's extraordinarily annoying to lost wifi connectivity every two minutes.  It's not the router, it's the ipad, since it happens everywhere I go -- home, work, Starbucks, wherever.  Every two minutes it disconnects.  Apple, are you on this?  Or are we just on our own with a technology that only kinda sorta works?

  • lisfolks Level 1 (70 points)

    I also have the same problem with my iPad 2. It has always connected beautifully - now, every time it sleeps, I have to reconnect the wi-fi manually when I go to use it again. It seems to have begun with the most recent update, so I agree with those who think it's a software problem.


    Note: I've been reading that iPhones now shut down the wi-fi and switch to 3G on sleep in order to save battery power. Perhaps the iOS wasn't programmed to recognize the difference between an iPhone and an iPad. (Either way, though, if I were using an iPhone, I wouldn't want my wi-fi to shut down unless I had told it to, battery-saving or not. And, it sure isn't very battery-saving to turn off the sleep so the wi-fi won't shut down.)

  • ZigorC Level 1 (0 points)

    I have an IPad 2 that does this constantly.  At random intervals it disconnects from my home wifi, then a few seconds later tries to connect by asking me what wifi to join.  Sometimes it makes the IPad unusable, that's how often it happens.  And no it's not the router all other devices work fine.


    It used to be acceptable, but it is no longer.  I can't watch videos, I can't listen to music online, and I can barley check my email.  And really what else is an IPad for?

  • Trumania Level 4 (1,160 points)

    Have you tried all of the troubleshooting steps in this article?


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