Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 4s will not charge PLEASE HELP

it started about a week ago my phone wouldnt charge i bought a brand new usb connecter it worked fine once. it would only charge now and again or the phone had to be completely dead for it to start charging. now once my battery runs dead it says its charging but once it comes back on it stops charging and im currently stuck with 1% so my phone works for 5mins then goes dead again!!! i have recently upgraded the software to 5.1.1

iPhone 4S

Posted on May 19, 2012 1:05 PM

Reply
6 replies

May 19, 2012 1:22 PM in response to keighlee

If it had a defective battery that failed early, or a loose connection on the dock connector, then yes it could have happened and that is what warranties are for. If you have dropped it, jerked the connector from it resulting in damage, or exposed it to moisture, then that is accidental damage and it will not be covered by the warranty.


Make a Genius Bar appointment at your nearest Apple Store and have it diagnosed.

May 20, 2012 6:18 AM in response to keighlee

Hi there


Can you please let me know what they say tomorrow? Mine is doing the same thing, and it seems to be happening to lots of people. Did you install OS 5.1.1 by any chance?


My phone has to be completely dead to charge, although it doesn't show the charging icon. I can't connect to iTunes or anything, it's really annoying!


People keep suggesting that it's a problem with the cables (it's not as my brother's phone charges, plus mine does if it's switched off), or there's dust etc in the USB port (there's not but I cleaned it anyway), but I think otherwise as it's too much of a coincidence that so many on the various forums are experiencing it.


Thanks, and I hope you get yours fixed 🙂

my iphone 4s will not charge PLEASE HELP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.