2 Replies Latest reply: May 5, 2014 10:50 PM by Kristy2476
gigif Level 1 Level 1

my ipod only works when it is plugged into a charger.  is this just a battery replacement issue?

  • planb77 Level 7 Level 7

    Yes.  You can have Apple replace it, a third party repair company ( a little less cost), or you can even swap it out yourself if you feel up to it.



  • Kristy2476 Level 1 Level 1

    I'm having the same problem and it's a new iPod (only purchased 4 monhts ago).  I've only just got around to using it and it only works when either plugged in and being synced in iTunes, or when it's plugged into a charger.  As soon as you unplug from a power source, it goes black and won't turn back on.  It doesnt even appear to power down, it just goes black.