7 Replies Latest reply: May 22, 2012 5:51 AM by planb77
Denise444 Level 1 Level 1 (0 points)

How do I get my music to show up on my iPod after syncing?  Had no problems until I connected to a PC (silly me!).  Now, iTunes says it is syncing to my iPod, but the music doesn't show. I've restored, reset, etc. All help would be greatly appreciated!


iPod nano (5th generation), Mac OS X (10.4.11)
  • planb77 Level 7 Level 7 (32,280 points)

    How is your iPod configured to sync music from your iTunes library?  What options and configurations had you made from under the iPod's Summary and Music tabs?


    B-rock

  • Denise444 Level 1 Level 1 (0 points)

    I have configured it a few different ways to try to resolve the problem.  Before, frankly, I don't know...it just worked.   I have gone to the Music tab and checked "sync," then apply then sync in the lower right. I have done it with syncing the whole library and with just some playlists.  Thanks for responding and trying to help!

  • planb77 Level 7 Level 7 (32,280 points)

    Alright.  Let's try this.  Under the Summary tab, make sure that Manually manage music and videos and Sync only checked songs and videos are NOT ticked.  Then under the Music tab, tick the Sync Music option and make sure it is set up to Sync entire library.  Then hit the Appy button in the lower right hand corner to update the changes to your nano.

     

    Any luck there?

     

    B-rock

  • Denise444 Level 1 Level 1 (0 points)

    I wish it did, but it didn't (:  The orange bar now shows that I have very little memory left on the iPod...should I restore?  I've done it before and I know it freed the memory.  After the sync, under device in iTunes, it shows what was synced.  But after I disconnected the iPod (waiting for the message that it was ok), none of it showed on the iPod.  I did get a message along the way, saying that two of the songs I have purchased from the store could not be synced.  I got the message 42404.   Unfortunately, I have to go to my office and leave this computer until this evening.  Again, many thanks for any ideas. 

     

    Denise

  • planb77 Level 7 Level 7 (32,280 points)

    From this article: iTunes: Advanced iTunes Store troubleshooting

     

    These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.

    1. Install the latest iTunes from apple.com/itunes/download/
    2. Remove the SC Info folder.
    3. If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.

     

     

    should I restore?

     

     

    Yes.  At this point it seems as though the iPod's software is corrupt and a restore should correct that.

     

    B-rock

  • Denise444 Level 1 Level 1 (0 points)

    Whew!  It is working!  I restored the ipod and upgraded to 9.2.1...Bingo!  It is working.  Thank you so much, B-rock, for taking the time to help. 

     

    Denise

  • planb77 Level 7 Level 7 (32,280 points)

    No problem  Glad to hear you are back up and running.

     

    B-rock