Previous 1 2 Next 17 Replies Latest reply: Jun 8, 2012 5:29 PM by clanmccoy
prairiepeg Level 1 Level 1 (0 points)

Since last night I keep getting told my password is not accepted.  This is the password I have used since I first set up my account years ago.


iMac, Mac OS X (10.5.6)
  • rkaufmann87 Level 8 Level 8 (46,090 points)

    Are you really running 10.5.6, if so please update to at least 10.5.8, this is the most up-to-date version of Leopard 10.5.x. To update your profile please click the Profile Update link.

     

    Also try re-starting the computer in Safe Mode , this will clear some caches. It is possible one or more is corrupt.

  • crh6 Level 1 Level 1 (0 points)

    I called U-verse to try to resolve this oh-so-frustrating problem.  The rep, who was nice and very helpful, had me make changes to my mac Mail incoming/outgoing server settings, but I still got the dialog box stating my password was rejected.  FYI:  remember to screen print your before and after versions to document the changes. The U-verse fix didn't work and I was then advised that U-verse did not support mail clients such as Mac Mail.

     

    After a awhile, I was able connect to the server successfully -- but this was intermittent - once every two or three days.  As a rule, I kept the Mail application closed because I was getting the "password rejected" dialog box every 5 minutes or so.

     

    However,  the problem finally resolved itself.  From what I read and heard from others that it was an issue with

    the server.  I still have to manually click on "Get Mail" to get incoming messages, but otherwise, it is back to normal.

     

    Hope this helps.

     

    Snow Leopard 10.6.8 and mac Mail 4.5.

  • prairiepeg Level 1 Level 1 (0 points)

    I am afraid doing a safe boot made no difference.

    Thanks for suggesting I update my profile.  I never thought to do it.  I am running 10.5.8

  • prairiepeg Level 1 Level 1 (0 points)

    I think the fault must be with the server.  Guess I will wait and see.  At least I know I am not alone. 

  • vassilisroyal Level 1 Level 1 (0 points)

    Dear friends,

     

    From yesterday May 23 my iphone and my MAC mail rejects my password and cannot receive mails. I can send emails though. Moreover when i am visting my me.com account through web broweser everything works ok.

     

    Any idea on what is wrong?

  • BDAqua Level 10 Level 10 (119,040 points)

    Is this a Uverse account or a MobileMe/dot mac account?

  • vassilisroyal Level 1 Level 1 (0 points)

    It is a MobileMe account. Thank you.

  • magzoub Level 1 Level 1 (0 points)

    it happend to me sometimes

  • BDAqua Level 10 Level 10 (119,040 points)

    I think they're slowing nudging people to the fact that MobilMe & .mac is going away shortly in favor of iCloudinees!

    Get an iCloud account first.

    MobileMe & dot Mac will still work last I heard.

    iCloud Mail setup, even in 10.4/10.5…

    Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.

    IMAP (Incoming Mail Server) information:

              ▪          Server name: imap.mail.me.com

              ▪          SSL Required: Yes

              ▪          Port: 993

              ▪          Username: example@me.com (use your @me.com address from your iCloud account)

              ▪          Password: Your iCloud password

    SMTP (outgoing mail server) information:

              ▪          Server name: smtp.mail.me.com

              ▪          SSL Required: Yes

              ▪          Port: 587

              ▪          SMTP Authentication Required: Yes

              ▪          Username: example@me.com (use your @me.com address from your iCloud account)

              ▪          Password: Your iCloud password

  • prairiepeg Level 1 Level 1 (0 points)

    Thank you, thank you, thank you.  I followed your instructions and the latest messages came in.  You should inform the folks at iCloud chat.  I tried to get help last night and was told that I needed OS Lion because iCloud couldn't sync with my system.  I thought this odd since iCloud had been syncing for months.. 

  • BDAqua Level 10 Level 10 (119,040 points)

    Great news thanks!

     

    We're just other users here, no way to contact iCloud chat folks, other than the way you did.

  • vassilisroyal Level 1 Level 1 (0 points)

    Thank you so much BDAqua!!!! I followed your instructions and I have solved the problem on my Iphone mail setup!!!Though I still have a problem setting up my Mail Account in my macbook. When I push the + button it appears a step by step window where it asks me to put my email and password and then to press continue. When I do that the same message comes out that I am using an incorrect password. Do you have any idea and avoid this going through windows?

     

     

    Thank you again for being so kind to assist.

  • vassilisroyal Level 1 Level 1 (0 points)

    My MAIL is version 4.5 (1084)

  • BDAqua Level 10 Level 10 (119,040 points)

    Sometimes you have to trick Mail out of trying to think for you, my guess is that Mail used the old built-in mail.me.com instead of imap.mail.me.com & such once it sees a. me/.mac addy.

     

    So, painfully add a bogus IMAP account for something like vassil@vassil.com, wait for mail to give up on those steps where it tries to connect, then continue to the end where this bogus account is setup, then go back in & edit the server info & whatever else to the real one.

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