4 Replies Latest reply: Jun 12, 2012 2:36 PM by ron245
markmlk Level 1 (0 points)

my power button wont turn my iphone 4 on or off please help.

iPhone 4, iOS 5.1.1
  • Dezmonde Level 1 (10 points)

    Make genius bar appointment if you have apple care plus or purchased your phone within a year. If your phone shows no physical damage it will be covered by standard  1 year warranty.


    Otherwise take your credit card with you. Worst case scenario they charge you 149 for a new phone plus tax.



  • brad805 Level 5 (7,340 points)

    Use Assistive Touch. Tap Settings App>General>Accessibility, near bottom>Assistive Touch, near bottom>turn ON>tap new white button>tap Device, touch and hold Lock Screen icon until "slide to power off" slider appears.


    To turn ON iPhone connect to USB or Wall Charger.

  • germannc Level 1 (0 points)

    Brad805. This works to turn off. Does this mean my power off button is busted? Do I need to do this from now on?

  • ron245 Level 2 (285 points)

    yes till you get it repaired. if it gets turned off you need to get the usb cable and plug into a computer or main power adapter that came with the phone to turn it on