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Can't send email but can receive it.

Suddenly can't SEND email from my Mac mail acct, but can receive it. Spent 3 hrs w/provider tech support -- checked settings, re-booted, nothing worked. They say it's an "Apple issue." Help????

iMac, Mac OS X (10.5.8)

Posted on May 20, 2012 1:31 PM

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Question marked as Top-ranking reply

Posted on May 20, 2012 1:56 PM

Hello,


I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.


Do not delete the old account yet. sign up for an iCloud account if you haven't.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.


Thanks to dpepper...


https://discussions.apple.com/thread/3867171?tstart=0

4 replies
Question marked as Top-ranking reply

May 20, 2012 1:56 PM in response to Savvy Granny

Hello,


I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.


Do not delete the old account yet. sign up for an iCloud account if you haven't.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.


Thanks to dpepper...


https://discussions.apple.com/thread/3867171?tstart=0

Jul 15, 2012 11:01 PM in response to Savvy Granny

So I had the same problem, but found the solution.


To set up your MobileMe with Aliases and send from aliases, in your Mail preferences:


ACCOUNT INFORMATION


enter all your email address aliases separated by a comma.


Incoming mail server: mail.me.com

Username - don't put the @me.com

Password - well, you know


SSL on, use password authentication


Outgoing mail server: smtp.mme.com

Username (no @ me.com yadda yadda)


SSL on.


Now you should get your aliases in your From fields when composing an email.

Can't send email but can receive it.

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