6 Replies Latest reply: May 24, 2012 4:30 PM by bananna5555
Lianne19 Level 1 (0 points)

My ipod for the past week now, seems to have a lot of bugs!

I just got this ipod for Christmas, and yes I have downloaded the current update and since I have...
-My ipod randomly goes to a black screen and shows the loading symbol
     sometimes it pulls back up to the main screen
     other times it ends up showing the apple symbol and reloading
     other times it just gets stuck on the loading symbol and doesn't stop. I have to power it off after many attempts for it to stop. Just holding the top button does not always power it off. Most times I have to hold down both buttons.
(once the only way I could get it to stop was by plugging it in and after sometime it stopped)

-I click on an app and it acts like it's going to load, and then exits out of it.
-also 2 days ago my ipod was plugged into my car sterio, and when I told it to play my music, the ipod flipped out and started flying through all my songs, but wouldn't play any of my songs.

 

It's the newest ipod touch and like I said, I just got it for Christmas, if someone can PLEASE tell me what to do I'd much appreciate it!


iPod touch, Windows Vista
  • bananna5555 Level 1 (10 points)

    i have an answer for your app problem

    try upgrading the apps o r deleing them and getting them again

  • lllaass Level 10 (175,680 points)

    Based on the different problems you are having I would:

    - Reset the iPod. Nothing is lost.

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory defaults/mew iPod.

  • bananna5555 Level 1 (10 points)

    plus if this continues take your ipod into the apple store show them what happens

    they will either solve your problems or give you a refund

    they sould be  able to solve your problems

  • lllaass Level 10 (175,680 points)

    Apple does not give refunds after 14 days. Instead, under the terms of your warranty they will exchange a defective iPod for a refurbished one.

  • Lianne19 Level 1 (0 points)

    Thank you,
    I know my apps are all up to date, and when I've tried to delete some of my apps that has caused my ipod to freeze with the loading screen.
    I have held both the top button and the home button down at the same time, it has not cleared my whole ipod but I will try this I doubt this is going to be my answer...
    I do not live near an apple store, and I'm afraid if I travel all the way to one my ipod will not act up while I am there.

  • bananna5555 Level 1 (10 points)

    i understand why you are frustrated

    ( i mean who wouldn't be) but if youv'e tryed everything i strongly recomend taking it in and asking for a "refurbished one" instead and even if it doesn't act up while you are there tell them what has happened