HT201270: Update your carrier settings on your iPhone or iPad

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maher199
Level 1 (0 points)

Q: HELLO, i bought an iphone4 , but it can't connect to the phone network when i put the sim card ...i asked about it and they said its impossible to be fixed can anyone help me plz...its version is 5.0.1 ..with no carrier...

HELLO, i bought an iphone4 , but it can't connect to the phone network when i put the sim card ...i asked about it and they said its impossible to be fixed can anyone help me plz...its version is 5.0.1 ..with no carrier...

iPhone 4, iOS 5.0.1

Posted on May 21, 2012 3:43 PM

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maher199

Q: HELLO, i bought an iphone4 , but it can't connect to the phone network when i put the sim card ...i asked about it and they said i ... more

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  • by diesel vdub,

    diesel vdub diesel vdub May 21, 2012 5:46 PM in response to maher199
    Level 7 (22,030 points)
    May 21, 2012 5:46 PM in response to maher199

    What does this have to do with iPhones in the Enterprise (a corporate environment)?

    Is the SIM from a supported carrier?

    What has been done to troubleshoot the issue?

    Who said it cannot be fixed?

    Have other SIM cards been tried?
    Is the device locked or unlocked?

    If locked, is the SIM from the carrier it is locked to?

    Have you tried updating to the latest iOS version?