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face time doesn't work on my I mac but works on my i-phone...what do I doisn't in sync with

8400 Views 3 Replies Latest reply: Jul 21, 2012 1:07 PM by Mellissanova RSS
Terry Debay Calculating status...
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May 21, 2012 3:37 PM

My Apple computer version 10.7.4 isn't sync'd up with my new I-Phone 4S


Which I purchased lover the ast week sometime!


I had iChat connected on my MacOX computer (version 10.7.4 ) before I bought the iphone last week...


Now, when people dial me on iChat rings on my cell phone and not my computer...


How do I get it to ring on my computer too.Or if I can only use one device...I want it to ring on my computer!


Thank You for your assistance!



iPhone 4S
  • BDAqua Level 10 Level 10 (114,670 points)

    Hi Terry,


    Can you turn it off on the iPhone?


    Verify your Mac meets the FaceTime system requirements

    To participate in video calls, your Mac needs:

    • OS X Lion or Mac OS X v10.6.6 (or later) with all available security updates installed.
      • For Mac OS X v10.6.6 or later, the FaceTime App needs to be purchased from the Mac App Store. OS X Lion includes FaceTime.
    • A 128-Kbps or better upstream and downstream Internet connection. Performance may vary according to network throughput and usage.
    • A built-in FaceTime camera, an iSight camera (built-in or external), a USB video class (UVC) camera, or a FireWire DV camcorder.
      • Making HD video calls requires a built-in FaceTime HD camera and a 1-Mbps upstream and downstream Internet connection.
      • Receiving HD video calls requires a supported Intel-based Mac. For a complete list, see this article.
    • A microphone.
      • You can use the built-in microphone, or connect an external microphone to your computer’s audio input port.
      • You can use a compatible Bluetooth or USB microphone or headsets.
  • EZ Jim Level 7 Level 7 (21,255 points)

    Terry Debay wrote: rings on my cell phone and not my computer... How do I get it to ring on my computer too.  Or if I can only use one device...I want it to ring on my computer!...


    Your Mac and iPhone have different FaceTime contact requirements, so FT cannot ring on both.


    As explained in, people must use your iPhone's telephone number to invite you to FaceTime your iPhone.


    To invite your Mac to FaceTime, people must use the email address you have designated for FaceTime.


    Because you want FaceTime to ring on your computer but NOT on your iPhone, tell all of your contacts to use ONLY your FaceTime email address account name for FaceTime calls. 


    Tell your contacts to use your iPhone's telephone number ONLY when they want to talk with you on the telephone.  As BDAqua has already told you, you can turn FaceTime off in your iPhone's settings.


    If where you receive text messages is also important to you, also tell your contacts whether they should send text messages your iPhone's number or to your iChat (not FaceTime) name.



    Message was edited by: EZ Jim



    Mac OSX 10.7.4

  • Mellissanova Calculating status...

    I tried to turn FaceTime off on my iPhone and I still can't get it to work. I tried to create a new id and that didn't work either.

    I still can not get FaceTime to work on my MacBook Pro. Any suggestions?!



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