TS1394: Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)

Learn about Troubleshooting Mac OS X installation and software updates (Mac OS X v10.6 and earlier)
abaranov
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Q: Microsoft Office does not work after recent update on my iMac (OS 10.6.8), why?

Microsoft Office does not work after recent update on my iMac (OS 10.6.8), why?

iMac, Mac OS X (10.6.8)

Posted on May 21, 2012 5:23 PM

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abaranov

Q: Microsoft Office does not work after recent update on my iMac (OS 10.6.8), why?

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  • by Kappy,

    Kappy Kappy May 21, 2012 5:26 PM in response to abaranov
    Level 10 (271,811 points)
    Desktops
    May 21, 2012 5:26 PM in response to abaranov

    If you are using Office 2004, then most likely you did not include Rosetta in your installation of Snow Leopard. You can install Rosetta separately from your Snow Leopard installation DVD.

  • by abaranov,

    abaranov abaranov May 21, 2012 5:31 PM in response to Kappy
    Level 1 (0 points)
    May 21, 2012 5:31 PM in response to Kappy

    My MS Office is 2011 for iMac Intel Core i5, 3.6 GHz with Mac OS 10.6.8...

    Used it for last 15 months w/o any troubles, doing regular MS Office upades... however today it recommended me to do this CRITICAL update... after which none of MS Office applications (Word, Excel, PPT) does not work... any hints how to fix it? Please...

  • by Kappy,

    Kappy Kappy May 21, 2012 5:33 PM in response to abaranov
    Level 10 (271,811 points)
    Desktops
    May 21, 2012 5:33 PM in response to abaranov

    I'd try first removing Office completely then reinstalling it. Alternatively, you could find the appropriate forum at Microsoft to see if they have a definitive solution.

  • by abaranov,

    abaranov abaranov May 21, 2012 5:37 PM in response to Kappy
    Level 1 (0 points)
    May 21, 2012 5:37 PM in response to Kappy

    Well... re-installing MS Office is my last option... I'm afraid that after re-installation it will ask again for this CRITICAL update, and I'll get back to the same problem...

    Would await for some other hints...

  • by Craiger,

    Craiger Craiger May 22, 2012 5:35 AM in response to abaranov
    Level 1 (0 points)
    May 22, 2012 5:35 AM in response to abaranov

    Hello abaranov,

     

    I just saw your request to me as to what was the final solution for my MS Office woes. I'm afraid I don't have much news. Since that debacle, I had Microsoft support working with me on various solutions (they were amazingly helpful) but during the solution, my MacBook literally died... so I made a decision to replace. The machine was so hopeless, even a total o/s was useless.

     

    I don't know if that was contributing factor, but at least I am a very happy Airbook owner.

     

    Sorry I couldn't be of more help.

  • by abaranov,

    abaranov abaranov May 22, 2012 7:20 PM in response to Craiger
    Level 1 (0 points)
    May 22, 2012 7:20 PM in response to Craiger

    Thanks for feedback, Craiger...

    I'll see what else would be offered rather than buying a new AirBook to replace my old-good 27" iMac...