HT3159: Mac OS X: Relaunching an application after it unexpectedly quits

Learn about Mac OS X: Relaunching an application after it unexpectedly quits
CristinaD
Level 1 (0 points)

Q: Mail app does not open

My mail application does not open anymore. It appears on the dock, but neither opens, nor does it close. Also, can't get the Mac to shut down, as it says the app is still open.

What can I do?

I have OS X 10.6.8 Snow leopard.

Thank you.

MacBook Pro, Mac OS X (10.6.8)

Posted on May 22, 2012 4:14 AM

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CristinaD

Q: Mail app does not open

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  • by mcbuffy,

    mcbuffy mcbuffy May 22, 2012 4:25 AM in response to CristinaD
    Level 4 (1,057 points)
    May 22, 2012 4:25 AM in response to CristinaD

    Hello,

     

    You can Force Quit an application. Press the keys (at the same time) : command + option + escape

    You will see a window when you can select an application and click Force Quit.

     

    If that doesn't work, to shut down, press for at least 5 seconds on the power button of your Mac.

    Hope this will help.