eridani

Q: Macbook Pro board failure...

Since I bought my MBP exaclty 1 year ago + 15 days, I never liked it, because it's slowly and fails all the time.

For example when I close my Firefox with 30 open tabs, it usually takes more than 5 minutes.

 

Here are all the issues I deal with:

- Slowly environment (running any app);

- Never come back from sleep;

- Stops at the boot, blinking the power light and only come back after open the computer, with the back cover open;

- Freezes the S.O.;

- Umount external hard drives;

- So on...

 

But why does it works when back cover is opened?

 

I found out that it is a board failure, which probably strongly presses  a board component and when I leave it open or I don't tightening the 2 most right screws, it works.

 

Here is the inside area affected image:

mac_inside_issue.jpg

 

Here is the outside area without the screws:

mac_outside_issue.jpg

 

Maybe this is the component affected, just because it is the most higher one if we consider it's height:

mac_inside_issueB.jpg

Resuming, I saw thousands people facing some of those issues and maybe this is the cause, a botched motherboard.

 

After doing that, everything works fine, including the "sleeping" feature and the Firefox with the same 30 opened tabs closes in 5 seconds.

 

Here is my question: Apple, what can you do for us? My MBP has failure all the time and stopped to work exactly 3 days after the warranty finished.

 

Everybody facing some or all those issues can try taken off those two screws, but be carefull with your warranty.

MacBook Pro, Mac OS X (10.7.3)

Posted on May 22, 2012 8:38 AM

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Q: Macbook Pro board failure...

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  • by eridani,

    eridani eridani May 22, 2012 11:19 AM in response to Grant Bennet-Alder
    Level 1 (1 points)
    May 22, 2012 11:19 AM in response to Grant Bennet-Alder

    Thanks Grant, and I will also be available if I can help you with anything else!

     

    About the call fees, I just feel sorry about it. Maybe a company as Zappos is doing wrong, paying attention and even paying the calls costs, to have really happy customers.

  • by MMelgar1,

    MMelgar1 MMelgar1 Aug 10, 2016 7:48 AM in response to eridani
    Level 1 (12 points)
    Notebooks
    Aug 10, 2016 7:48 AM in response to eridani

    Hi! I know it has been 4 years but may I ask what happened to your Macbook Pro? Did you ask the Apple tech to fix it? I don't know what to do with mine. I went there and they just said that it was bad luck since it happened 3 days after the 1-year warranty period.

     

    thank you so much and Sorry for opening up the topic again!

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