USB headset won't work

I usually has the same problem. But I noticed that if I go in on system preferences and choose sound and then just mute the usb headset once and then back to normal it works. Dont know if u have the same problem but it works for me!

Cheers

The only thing I could think of is that the drivers are not built to support the Intel Macs yet. Many people are having problems like yours involving printers not being supported on the Intel Macs. The best suggestion I have is to email the company (sorry this is the US site, but I am sure they can help you).

http://www.sennheisercommunications.com/eprise/main/SennheiserCommunications/com /FAQ/_support

When you say they "don't work", you mean no sound in the headphones and no input detected by the computer from the mike? If you play sounds/music on the laptop, does the audio come from the built-in speakers?

You might have to set the audio in/out devices explicitly for this headset. With the headset plugged in, go into System Prefs->Sound, choose the Output tab, and make sure the headset is listed on the output device list. Select it if it's not already selected, and see if the audio comes through the headset now. If the device list just says, "Internal Speakers", then it hasn't detected the headset as an audio output device and you may have driver problems, as the other poster suggests.

You can do the same for the Input tab - make sure the headset is listed as an input device and select it for input if it's not already. If only the internal mike and line-in port are listed, then the OS hasn't detected the headset mike as an audio input device and again, you may have driver problems.

One other possibility: (at least it was in my case) is that a USB headset ***** up just enough power to force it to be reliable on the Master USB (the left side USB port). Apparently they are daisy chained together and often times if you connect your headset to the right side USB it will not work properly. Try reconnecting it to the left side and see if it works. If not it probably is a driver related problem.

I'm having this trouble too.

I just tried this (plugging the headset into the left side USB port) and I still can't get the microphone to work. Earpieces work fine, but the only microphone I can get to work on this is the internal one.

This seems like a strange fix, but it worked. There must be a better way though than having to turn on and off the mute in preferences each time I need to use the USB headset.

My wife has a similar problem on her MacBookPro 15". After inserting a USB headset, the system preferences sound panel shows the headset as the default output device, but therre's no sound until the headset is muted and unmuted once in the preferences panel. There are other USB headset issues that I'll discuss in another thread...

-- Jerry


MBP 15" Mac OS X (10.4.8) 2GB, 2.16GHz Core Duo

This muting sequence worked for me too; very odd. I only have trouble playing the podcasts though the usb headset - all other stuff seems OK

power mac g4 dual 1.42 2GB DDR sdram Mac OS X (10.4.8)