14 Replies Latest reply: Aug 8, 2014 1:28 PM by ramez6566
ERICLP700 Level 1 (0 points)

So sorry my english is so poor.


Since I was asked to logon to my apple account I found an error after logon I am unable to access my account then I decided to go to iForgot for reset new password then has no any email by apple appears in my email address, so I decided to create a new one for the apple id I found that the email address which has been used in a trouble apple id can be applied to a new one I created then go to my iPhone to logon to imessage, facetime and iCloud it can be access to all. Unfortunately, I lost all my data such a purchased history, all data in iCloud and cannot be update any apps and some apps need to repurchase.


What went wrong? anyone know to solve this.



iOS 5.1.1