5 Replies Latest reply: May 23, 2012 5:31 AM by Sherry009
Sherry009 Level 1 (0 points)

Song was Train- "Drive By" only downloaded 1:26 not the full 3:16

 

How can I recieve the full song without paying again?


MacBook Pro, Mac OS X (10.7.3)
  • whatheck Level 5 (4,085 points)

    Try contacting Apple with Express Lane.

     

    Let them know what happened and they should should be able to help ya out.

  • osieaux Level 1 (15 points)

    if the song cuts off early try deleting it out of your library then going to the new "Purchased" feature and redownloading (its free).  I had to do this with some of my tracks that didn't fully download (though they said they did).  Once I redownloaded I had the entire song no problem.

     

    Make sure you delete the file completly from computer...that way iTunes will see that it is not already downloaded and will allow you to download it again.

  • Sherry009 Level 1 (0 points)

    I tryed that but when I tryed to redownload an error occured "My computer is not authorized. You must authorize this computer before you can enable autodownloads on this computer."

     

    Do you know how to authorize?

  • osieaux Level 1 (15 points)

    in your itunes menu (top tool bar) go to "Store" then scroll down and you should see an option that says "Authorize this computer"

  • Sherry009 Level 1 (0 points)

    Thank you! Thank you very much