2 Replies Latest reply: May 24, 2012 12:28 AM by Mpmurakami
heysharmainee Level 1 Level 1 (0 points)

Okay, so the other day, I was downloading new songs onto my iPad 2 but, my computer froze and it deleted all the songs on my iPad. So, I decided to re-download all of them, but whenever I do, the songs appear to be greyed out. It also has a little symbol on the side that looks like a refresh button. It won't let me play the greyed out songs that I tried to download onto my iPad, but it does play when I play it from my iTunes library. So, my question is, how do I fix the problem? & what is causing it?

iPad 2, iOS 5.1.1
  • Demo Level 10 Level 10 (83,535 points)

    Have you tried selecting the music to sync instead of auto syncing?


    When you connect the iPad to the computer - let it sync if you auto sync. After it syncs, click on your iPad on the left side under devices. Click on the music tab in the iTunes window on the right. Click on the sync music heading to select it. Then click on all of your albums, or playlists - or whatever you use to categorize the music. Then click on Apply in the lower right corner.

  • Mpmurakami Level 1 Level 1 (0 points)

    I figured out how to play greyed out music. Let me know if the following works for you:


    1.  On your iPad, select iTunes icon

    2. Select " downloads" on lower right bottom of screen

    3.  Select " library" upper left corner of your screen

    4.  Select "more" lower right bottom of screen

    5.  Select "sharing", then " my library"


    Music should now play in iTunes and your music icon. Try it and let me know.

    It worked for me!