security questions

Yes, this is part of Apple's increased security. The email gives you a backup email in case the primary email is down or lost. But Apple needs to verify that it is your email and that you are making the change in your account.

De nada amiga.

Thank You for extending the courtesy of awarding points to comments that are helpful or provide answers in the Apple Support Communities, as this is not mandatory, but it is much appreciated!

Help me please,

I cant see the sentence :"Forgot the answer? Change your security question" in website when i wanna change it

I forgot all of my security question and answer so please reset and send to me as soon as possible.

Apple ID: ********.com

Thank you so much.

<E-mail Edited by Host>

satoto99 wrote:

Help me please,

I cant see the sentence :"Forgot the answer? Change your security question" in website when i wanna change it

I forgot all of my security question and answer so please reset and send to me as soon as possible.

Apple ID: ****

Thank you so much.

You should never post your personal information (email) on a public forum.

To reset your security questions, you will need to contact Apple first since it is your very private security questions. Just visit this link below to contact them for resetting your Apple ID or security questions, also make sure to tell them this is for your Apple ID issue and not for anything else or you may get transferred over to AppleCare where you will get charged.

https://support.apple.com/en-us/HT204169

I did

but it's too hard for me for understanding all of the meaning

Can you give me an email of Applesupport team who can help me fix this please?