Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help! Broken iPhone 4S screen..need some advice.

The other day, I dropped my iPhone 4S and the screen side hit the ground. 😟 The screen shattered, with some of the cracks above the surface (I can feel them if I run my fingers over it) and some are actually under the glass, where I can't feel them but I see them. Everything still seems to work on the phone..the screen still responds to touch, internet, email, all the hardware stuff.


How should I go about fixing this? What's the most recent thing anyone has done for this type of problem? Should I take it to an Apple store or should I take it back to my carrier (verizon)? I do not have any warranty plans, except the one year limited warranty from Apple, which obviously doesn't cover accidental damage. I know I will have to pay, I just want to know what the best course of action would be?


Thanks anyone who responds!

iPhone 4S

Posted on May 23, 2012 7:41 AM

Reply
12 replies

May 23, 2012 7:58 AM in response to smrafferty

yeah they can and it only costs like 20 dollars ro something close to that, but the "screen" is the digitizer (the thing you actually touch) . The REAL screen which is underneath that is not fixed just by walking in and leaving with it 10 inutes later. to be honest the actual screen can be replaced be you if you wanted to go that route, but so much can go wrong if you don't know what you are doing. I say take it to an Aple store and see what they offer.

Help! Broken iPhone 4S screen..need some advice.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.