1 Reply Latest reply: May 24, 2012 6:12 AM by planb77
madmatt123 Level 1 Level 1

i have tried following http://support.apple.com/kb/TS1463?viewlocale=en_US&locale=en_US

but it wont come off the red x screen

any help please?

iPod classic
  • planb77 Level 7 Level 7

    From that same article:

    Setup Service for iPod

    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.


    It seems as though your iPod's Hard Drive is dying and in need of replacement.