HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

Learn about Get help using Automatic Downloads for purchased Apps, Music, and Books
Butterflyinc
Level 1 (0 points)

Q: I downloaded a book, and all the pages are blank after the introduction

I downloaded a book, and all the pages are blank after the introduction, what gives?

Posted on May 24, 2012 12:59 AM

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Butterflyinc

Q: I downloaded a book, and all the pages are blank after the introduction

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  • by King_Penguin,

    King_Penguin King_Penguin May 24, 2012 1:07 AM in response to Butterflyinc
    Level 10 (135,710 points)
    iTunes
    May 24, 2012 1:07 AM in response to Butterflyinc

    Have you tried deleting it and re-downloading it ? If it downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and then click on 'Report a Problem'.

  • by Dalejnut,

    Dalejnut Dalejnut Jul 17, 2012 1:20 PM in response to King_Penguin
    Level 1 (0 points)
    Jul 17, 2012 1:20 PM in response to King_Penguin

    I was having the same problem.  I just deleted it and reinstalled it.  Thank you.