TS3474: iPod nano (6th generation): Hardware troubleshooting

Learn about iPod nano (6th generation): Hardware troubleshooting

daniellenb

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Q: Nano 6th generation

2 problems.

First, Nano goes to sleep after playing less than 1 minute (earplugs well connected). However, it does not shut off when playing on sound system.

Second problem. The radio will no longer scan stations. Earplugs are well connected.

Please Help. Thanks

iPod nano, Windows 7

Posted on May 24, 2012 6:47 AM

I have this question too

Q: Nano 6th generation

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Helpful answers

by planb77,Helpful

planb77 May 24, 2012 8:50 AM in response to daniellenb
Level 7 (32,341 points)

May 24, 2012 8:50 AM in response to daniellenb

Have you tried a different set up of earbuds to see if that resolves the issue? If you are 100% sure the headphones are plugged all the way in, it signals an issue with the headphone jack itself. Have you checked to make sure it was clean and clear of debris? If so, it's likely that the jack is damaged and in need of replacement.

B-rock
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by daniellenb,Helpful

daniellenb May 24, 2012 8:58 AM in response to planb77
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May 24, 2012 8:58 AM in response to planb77

Thank you.
Apple helpline just contacted me and recommands a new Nano. I believe the jack might be damaged.
Thanks again for taking the time to answer. Have a great day.
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by planb77,

planb77 May 24, 2012 2:13 PM in response to daniellenb
Level 7 (32,341 points)

May 24, 2012 2:13 PM in response to daniellenb

No problem. Glad to have helped.

B-rock
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