2 Replies Latest reply: May 24, 2012 11:53 AM by flowerchild1121
flowerchild1121 Level 1 Level 1

Hi,

 

I have an iPad 2 that is defective. Apple has replaced it with a new one. First off, how do I know if I have a Sim card?  Secondly, I backed up my old iPad the other night (iPad plugged into iTunes).  Can somebody help me and explain how I set up my new iPad now? Then how do I register it with my new serial number, etc.?  Any and all help is appreciated.  I'm not mechanically inclined, so to speak, so if anyone can make it easy on me it would be greatly appreciated. By the way, my iPad 2 is a 64 GB with WiFi and 3G. Thanks in advance for any and all help.


Apple, iOS 4, IPad
Solved by flowerchild1121 on May 24, 2012 11:53 AM Solved

Hi Daniel,

 

I haven't tried your suggestion as of yet. I'm trying to get some apps synced right now. I'm assuming that both iPads have a SIM card. Do you think there is any reason that I would need to take them out? Would I need to swap them??

Also, can you help me with the answer to this please? Registering the new one with IT'S serial #? I'm a middle-aged woman who has multiple medical problems and I get confused easily and I apologize for the long posts.  :-)

  • Daniel Ebeck Level 4 Level 4

    You need to restore your iPad from iTunes.

     

    1. Start iTunes.
    2. Plug in your iPad using the USB cable.
    3. Click on the iPad in the left hand column under "Devices".
    4. In the "Summary" tab, there are options to Back up, Update and Restore.
    5. Choose Restore, choose the backup and let it run.

    http://support.apple.com/kb/HT1414

     

    If your old iPad was capable of receiving data on the go, without wifi, then you have a SIM installed. Best to check anyway. You need either the tool supplied in the box, or the end of a paper clip to open the tray

     

    http://support.apple.com/kb/HT5163

  • flowerchild1121 Level 1 Level 1

    Hi Daniel,

     

    I haven't tried your suggestion as of yet. I'm trying to get some apps synced right now. I'm assuming that both iPads have a SIM card. Do you think there is any reason that I would need to take them out? Would I need to swap them??

    Also, can you help me with the answer to this please? Registering the new one with IT'S serial #? I'm a middle-aged woman who has multiple medical problems and I get confused easily and I apologize for the long posts.  :-)