Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can not receive emails

can not receive emails

i can send emails

iMac, Mac OS X (10.7.4)

Posted on May 24, 2012 2:41 PM

Reply
Question marked as Best reply

Posted on May 24, 2012 3:59 PM

Hello, is this a .mac or MobileMe account?

6 replies

May 24, 2012 4:05 PM in response to 1fordy

If so...


I think they're slowly nudging people to switch, .mac & MobileMe are going away about June/July, may as well set it up now.


Do not delete the old account yet. sign up for an iCloud account if you haven't.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.


Thanks to dpepper...


https://discussions.apple.com/thread/3867171?tstart=0

can not receive emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.