HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
isabelfromsalem
Level 1 (0 points)

Q: My 2nd generation ipod touch screen is not responding at all is there anything i can do to fix this?

I let my cuzin borrow my ipod and when she gave it back the screen was not responding, my volume button is pushed all the way in and the lock button doesnt work very well. Is there anything i can do to fix it or anywere i can get it fixed?

iPod touch

Posted on May 24, 2012 8:44 PM

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isabelfromsalem

Q: My 2nd generation ipod touch screen is not responding at all is there anything i can do to fix this?

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  • by Soto,

    Soto Soto May 24, 2012 8:50 PM in response to isabelfromsalem
    Level 3 (659 points)
    Desktops
    May 24, 2012 8:50 PM in response to isabelfromsalem

    well unfortunatley your warranty is over so the device is not covered,  BUT sounds like you have interupting signals being sent from a stuck home button constantly being pressed and maybe even a digitizer problem (the touch screen).  You can try to restore your ipod to your computer to see if it might be some kind of software related issue.  Just restore to the last sync you have on iTunes.  But FIRST...I would try to Reset your ipod.

     

     

    Go to Settings>General>Reset> Reset all settings.

  • by lllaass,

    lllaass lllaass May 25, 2012 5:44 AM in response to isabelfromsalem
    Level 10 (190,832 points)
    Apple Watch
    May 25, 2012 5:44 AM in response to isabelfromsalem

    Next try restoring you iPod. First from backup. If problem persists, restore to factory defaults/new iPod.

    If still problem time for an appointment at the Genus Bar of an Apple store since you likely have a hardware problem. The appointment is free.