Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I unlock an email

How do I unlock an email ,nothing will move in my inbox

Posted on May 24, 2012 10:46 PM

Reply
1 reply

May 28, 2012 3:28 PM in response to Ozgranny

Try this:


1. Close the error message and Quit Mail
2. Open your Home Directory
3. Open your Library folder
4. Open your Mail folder
5. Select the file “Envelope Index” and if it there “Envelope Index-journal” and drag it to the trash
6. Open Mail
7. Apple Mail will ask if you would like to import messages say “Yes”


 Cheers, Tom 😉

How do I unlock an email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.