HT201581: Find your Mac's serial number in About This Mac or System Information

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Ozgranny

Q: How do I unlock an email

How do I unlock an email ,nothing will move in my inbox

Posted on May 24, 2012 10:46 PM

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Q: How do I unlock an email

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  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man May 28, 2012 3:28 PM in response to Ozgranny
    Level 8 (46,611 points)
    May 28, 2012 3:28 PM in response to Ozgranny

    Try this:

     

    1. Close the error message and Quit Mail
    2. Open your Home Directory
    3. Open your Library folder
    4. Open your Mail folder
    5. Select the file “Envelope Index” and if it there “Envelope Index-journal” and drag it to the trash
    6. Open Mail
    7. Apple Mail will ask if you would like to import messages say “Yes”

     

     Cheers, Tom