HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errors
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Helpful answers
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Jun 27, 2012 6:11 AM in response to rita349by bxcrwlly,The following post from wunbadapple fixed my preview issue. May want to try it.
Re: itunes store song previews now less than 10 seconds
created by wunbadapple in iTunes for Windows - View the full discussion
Well I think I fixed it, but with Apple you can never be sure. Just previewed 5 songs and all previewed ok. I reviewed the thread above and some other related threads and all seemed to reference DNS at some point. So I changed my DNs provider in Windows
Network connections->properties->IPV4->properties-> Primary DNS = 8.8.8.8 and secondary DNS = 4.2.2.1 .
Primary is the Google DNS server, secondary is the old old old VZ DNS (used to be GTE I think). My default was Verizon's Fios DNS. 8.8.4.4 and 4.2.2.2 are other google and VZ servers if you want the same provider for primary and secondary. I split them in case one has issues.
Then DOS CMD: ipconfig /flushdns
This seemed to resolve the issue, but can't be sure something in Apple servers, etc didn't change. I am wondering if there is something evil in the iTunes Store VZ FIOS DNS interaction, but can't be sure. At least worth a shot if you still have the issue. Ironic the google DNS servers fixed an issue with Apple. -
Jun 27, 2012 11:30 AM in response to rita349by dvore1234,I too have found that using OpenDNS has so far fixed the problem. My Itunes previews have been playing fully now for the past few days. After trying every suggestion possible to fix the problem of 5-10 second previews, I took the advice on one feed to use OpenDNS for your network internet connection. There are internet sites that will instruct you how to do it. Just Google "opendns for (your operating system)". I have Windows XP and followed a video instruction at www.top-windows-tutorals.com/using-opendns.html. Afterward, close your browser and then flush the DNS Resolver cache; Start/Run, type CMD in the open field, click OK, in resulting window type ipconfig/flushdns, press return on keyboard. No guarantees, but my browser is faster and my Itunes previews are playing fully so far. But I still shudder every time I hit the preview button.
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Jun 27, 2012 12:17 PM in response to rita349by dvore1234,I just checked out the web link that I provided in the previous post. It didn't work. I forgot to put in the http. Try http://www.top-windows-tutorals.com/using-opendns.html. If this link doesn't work you may have to type it in manually.
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Aug 17, 2012 12:53 PM in response to bxcrwllyby iRateiPadguy,Hi all...
I am a Verizon FIOS customer. Every computer in my house had this issue.
After many MONTHS of struggling with this stupid problem, I came upon the suggestion to switch to Google Public DNS. If you are a Verizon FIOS or Verizon customer this will resolve the problem. Simply flushing your DNS will not do it.
If you're not comfortable messing around with Windows network settings, you may want to get the assistance of someone who is. Also... Verizon may not approve of these changes and if you have other problems will likely point to this as the issue.
It works... and my web browsing is performing better as well.
Good luck.
Also... I'm no longer an irateipadguy since getting my iPad2.
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Aug 21, 2012 1:52 PM in response to rita349by neilboyer,I've been having issues with this again for days now (as I have intermittently in the past), and when it didn't correct itself I tried the OpenDNS option found here: http://www.top-windows-tutorials.com/using-opendns-win7.html
It seems to be working just fine now...