Q: Just bought the new ipad, but I get the following message:"Your ipad could not be activated because the activation server cannot b ... Just bought the new ipad, but I get the following message:"Your ipad could not be activated because the activation server cannot be reached. Try connecting your ipad to itunes to activate it, or try again in a couple of minutes" more
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Helpful answers
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May 25, 2012 12:41 PM in response to DMR1989by bedardjr8,★HelpfulDid you double check your network configurations to make sure that it's not completing it due to this? It sounds like based on the messages that your network connection is timing out. So, you might be having an ISP or network issue.
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May 25, 2012 12:46 PM in response to bedardjr8by DMR1989,How would my network configurations affect it? The internet is working fine on my ordinary computer, so i am puzzled. How would i check my configurations and what should I look out for when doing so?
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May 25, 2012 1:17 PM in response to DMR1989by Texas Mac Man,Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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May 25, 2012 1:18 PM in response to DMR1989by bedardjr8,It might be set to only allow certain systems on. If your iPad is plugged into your computer it shouldn't need the network configured since it's going through your computer. So, you're probably having one of two problems. Browse to any site on your computer, and if you can do that it will eliminate the ISP being the issue. If you can't browse to any site you need to check with your provider since there may be an outage.
If you've gotten an error when your iPad is connected the Apple servers could very well be the issue. So, best/easiest thing to do is wait and try again or just call Apple care since you just got the iPad.
Only other thing I can think of is that you have multiple people using your Internet at home and thus not giving you any bandwidth. Is your network password protected? If not, look up instructions for your particular wireless router and put one on to keep your neighbors from using your Internet connection.
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May 25, 2012 2:01 PM in response to bedardjr8by seekdestroy,I've just reset my ipad 2 and I'm having the exact same problem. I think the activation server might be down.
I'm trying to access via Virgin Media from the UK if thats of any importance. I did a bit of googling and albert.apple.com is one of the activation servers and It's not responding when I ping it.
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May 26, 2012 3:04 AM in response to seekdestroyby DMR1989,Yes i'm with Virgin Media from the UK too. I hope the problem resolves itself soon.
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May 26, 2012 6:28 AM in response to DMR1989by Michael_mac,Im having the same problem with my iphone 4. updated to 511 yesterday and got that message. im on virgin uk too. PITA
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May 26, 2012 9:15 AM in response to Michael_macby Jayed1,The Apple server for activation is down at the moment in the UK. I've just got off the phone with Apple and they stated the engineers are woking to fix it. There may be some problems with iCloud and iTunes as well until they fix it.
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May 26, 2012 1:09 PM in response to DMR1989by Lavabug24,Hi I'm having the same issues again with virgin media broadband, had issues since yesterday, they said it would take a few days to fix!
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May 26, 2012 1:43 PM in response to Lavabug24by Mike Bannister,all very interesting as i'm with Virgin also!
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May 26, 2012 5:20 PM in response to Mike Bannisterby SyfoDyas,I'm having exactly the same problem - in the UK (North West) with Virgin Media broadband.
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May 26, 2012 11:18 PM in response to SyfoDyasby Mike Bannister,Just managed to activate at 7:00am (UK) worked first time - Virgin must have addressed issues!
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