cristianegv

Q: I cant install flash player for mac os x 10.6.8

Hi, I am having problems installing the new version for flash. I have already tried multiple times and I keep getting mesages that I need to update and install the lastest version. I troubleshouted according to directions, unistalled and installed several times and nothing....please HELP!!!

MacBook, Mac OS X (10.6.8)

Posted on May 26, 2012 10:12 AM

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Q: I cant install flash player for mac os x 10.6.8

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  • by ds store,

    ds store ds store May 26, 2012 10:15 AM in response to cristianegv
    Level 7 (30,395 points)
    May 26, 2012 10:15 AM in response to cristianegv

    No problem, you have a corrupt cache file.

     

    My Flash stopped working!

     

     

    see OnyX routine #12 here

     

    Step by Step to fix your Mac

  • by cristianegv,

    cristianegv cristianegv May 28, 2012 11:28 AM in response to ds store
    Level 1 (0 points)
    May 28, 2012 11:28 AM in response to ds store

    Hi, thank you but I spent almost all my afternoon on Saturday following your instructions but they didnt work. I cant install flash player and still unable to play any videos. I know for sure it's something related with the new flash version because before I ran all the updates I was playing movies and videos on youtube, everything worked well. Do you know of anything else I could try?

    thanks

  • by cristianegv,

    cristianegv cristianegv May 28, 2012 11:39 AM in response to cristianegv
    Level 1 (0 points)
    May 28, 2012 11:39 AM in response to cristianegv

    On you tube, I get a message that I need to upgrade my adobe falsh player to watch videos and  I also get a message that I am missing plugins....go figure what's happening. Some videos do play...most dont!

  • by CMCSK,

    CMCSK CMCSK May 28, 2012 12:18 PM in response to cristianegv
    Level 6 (10,823 points)
    May 28, 2012 12:18 PM in response to cristianegv

    When uninstalling Adobe Flash player, you must use their uninstaller.  Afterwards, repair permissions and restart your computer then empty the trash.  Reinstall the latest version of the flash player.

    After you install, you must again repair permissions and restart your computer.

     

     

     

    HTH

     

     

     

     

     

     

     

     

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  • by X423424X,

    X423424X X423424X May 28, 2012 7:55 PM in response to cristianegv
    Level 6 (14,237 points)
    May 28, 2012 7:55 PM in response to cristianegv

    cristianegv wrote:

     

    On you tube, I get a message that I need to upgrade my adobe falsh player to watch videos and  I also get a message that I am missing plugins....go figure what's happening. Some videos do play...most dont!

     

    Are those videos also on youtube?

     

    Please post the plugins you do have installed.  The quickest way to get that list is from terminal (in Utilities).  Copy/paste each of the following commands and post the results.

     

    ls -la /Library/Internet\ Plug-Ins

    ls -la ~/Library/Internet\ Plug-Ins

  • by cristianegv,

    cristianegv cristianegv May 28, 2012 8:05 PM in response to CMCSK
    Level 1 (0 points)
    May 28, 2012 8:05 PM in response to CMCSK

    Thank you so much! tried your instructions but still the same...well, I am able to play videos from other websites for instance I couldnt play the video from this website before and now I can but only in safari, when I open from firefox it wont work. Here is the link: http://thrivein30.com/lessons/lesson-11_get-connected_how-what-you-eat-has-globa l-impact/

  • by cristianegv,

    cristianegv cristianegv May 28, 2012 8:09 PM in response to X423424X
    Level 1 (0 points)
    May 28, 2012 8:09 PM in response to X423424X

    Hi there! thanks for your attention!not sure what is happening...it all started after running updates last Sunday, after that videos wont play and I keep getting mesages to updated flash player....

     

    here is what I got after running the commands:

     

     

    ls -la /Library/Internet\ Plug-Ins

    total 8

    drwxrwxr-x  10 root                  admin   340 May 28 22:44 .

    drwxrwxr-t+ 66 root                  admin  2244 May 28 22:31 ..

    drwxr-xr-x   3 ADMIN  admin   102 May  8 05:41 AdobeAAMDetect.plugin

    lrwxr-xr-x   1 root                  admin    87 Nov 25  2011 JavaAppletPlugin.plugin -> //System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPlugin2_NPAP I.plugin

    drwxrwxr-x   3 root                  admin   102 May 19  2009 Quartz Composer.webplugin

    drwxrwxr-x   3 root                  admin   102 May 26 16:54 QuickTime Plugin.plugin

    dr-xr-xr-x   3 root                  admin   102 May 10 21:30 googletalkbrowserplugin.plugin

    drwxrwxr-x   3 root                  admin   102 Nov  2  2010 iPhotoPhotocast.plugin

    dr-xr-xr-x   3 root                  admin   102 May 10 21:30 npgtpo3dautoplugin.plugin

    -rw-rw-r--   1 root                  admin  2394 Nov 11  2010 nsIQTScriptablePlugin.xpt

    localhost:/ ADMIN$ ls -la ~/Library/Internet\ Plug-Ins

    total 8

    drwxrwxr-x  10 root                  admin   340 May 28 22:44 .

    drwxrwxr-t+ 66 root                  admin  2244 May 28 22:31 ..

    drwxr-xr-x   3 ADMIN  admin   102 May  8 05:41 AdobeAAMDetect.plugin

    lrwxr-xr-x   1 root                  admin    87 Nov 25  2011 JavaAppletPlugin.plugin -> //System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPlugin2_NPAP I.plugin

    drwxrwxr-x   3 root                  admin   102 May 19  2009 Quartz Composer.webplugin

    drwxrwxr-x   3 root                  admin   102 May 26 16:54 QuickTime Plugin.plugin

    dr-xr-xr-x   3 root                  admin   102 May 10 21:30 googletalkbrowserplugin.plugin

    drwxrwxr-x   3 root                  admin   102 Nov  2  2010 iPhotoPhotocast.plugin

    dr-xr-xr-x   3 root                  admin   102 May 10 21:30 npgtpo3dautoplugin.plugin

    -rw-rw-r--   1 root                  admin  2394 Nov 11  2010 nsIQTScriptablePlugin.xpt

  • by X423424X,

    X423424X X423424X May 28, 2012 8:23 PM in response to cristianegv
    Level 6 (14,237 points)
    May 28, 2012 8:23 PM in response to cristianegv

    The commands were to list exactly what plugins you currently have installed.  I wanted to check to see if the were any potential conflicts and there aren't any.  But it also immediatly begged the question just how are you attempting to install the flash player plugin?  Because it isn't installed.

     

    Did you download it from the adobe download page?

     

    Did you mount the downloaded dmg?

     

    Did you double click the installer app in the mounted dmg to launch the installer?

     

    Did you agree to the terms to enable the Install button and then click the install button?

  • by CMCSK,

    CMCSK CMCSK May 29, 2012 7:20 AM in response to cristianegv
    Level 6 (10,823 points)
    May 29, 2012 7:20 AM in response to cristianegv

    cristianegv wrote:

     

    Thank you so much! tried your instructions but still the same...well, I am able to play videos from other websites for instance I couldnt play the video from this website before and now I can but only in safari, when I open from firefox it wont work. Here is the link: http://thrivein30.com/lessons/lesson-11_get-connected_how-what-you-eat-has-globa l-impact/

    Are you using Firefox version 12.0?  No issues here viewing your video link in browsers Firefox & Chrome-all the latest versions.

     

     

     

     

     

     

     

     

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  • by cristianegv,

    cristianegv cristianegv May 29, 2012 8:05 AM in response to X423424X
    Level 1 (0 points)
    May 29, 2012 8:05 AM in response to X423424X

    Hi and thanks for your help! yes, Im using the latest versions, upodated all softwares except flash which wont install...Im about to just give up...

  • by cristianegv,

    cristianegv cristianegv May 29, 2012 8:08 AM in response to X423424X
    Level 1 (0 points)
    May 29, 2012 8:08 AM in response to X423424X

    thanks so much! yes I did...downloaded from adobe's website about a million times now....

  • by CMCSK,

    CMCSK CMCSK May 29, 2012 9:46 AM in response to cristianegv
    Level 6 (10,823 points)
    May 29, 2012 9:46 AM in response to cristianegv

    cristianegv wrote:

     

    thanks so much! yes I did...downloaded from adobe's website about a million times now....

    Using their uninstaller to remove the million previous versions right?

     

    You may need to start from scratch by doing an A&I - Mac OS X: About the Archive and Install feature or -

    Disconnect all peripherals from your computer.

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

     

    Reinstall flash player and again repair permissions and restarting your computer.

     

     

     

     

     

     

     

     

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  • by X423424X,

    X423424X X423424X May 29, 2012 1:17 PM in response to cristianegv
    Level 6 (14,237 points)
    May 29, 2012 1:17 PM in response to cristianegv

    If you did all those things I mentioned and clicked the install button describe exactly what happens next.  The installer is just a standard .pkg installer (inside their installer app bundle) which should uncondititionally write (or rewrite) whatever and wherever the .pkg is instructed to install.  No previous uninstall necessary. 

     

    Look at your console log as you are installing for any related messages be posted.

  • by cristianegv,

    cristianegv cristianegv May 29, 2012 1:25 PM in response to CMCSK
    Level 1 (0 points)
    May 29, 2012 1:25 PM in response to CMCSK

    thank you so much for your help! once I get home I will follow your instructions and hopefully it will work. all best,

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