MacWilder

Q: Re "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

In answering this, B Noir had it almost correct.  What he missed was that in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components one must also make sure that when right clicking on components/permissions, that the active user is allowed Full Control.

Posted on May 26, 2012 11:17 AM

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Q: Re "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when i ... more

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  • by b noir,

    b noir b noir May 26, 2012 1:20 PM in response to MacWilder
    Level 9 (72,129 points)
    May 26, 2012 1:20 PM in response to MacWilder

    Many thanks for the heads up, Mac. In recent times, I've also seen that reported during a troubleshoot of a Safari variation of the issue:

     

    Re: Trouble installing Safari Update On Windows

     

    Plausibly we might be looking at two different subvariations of the issue.

     

    Doublechecking something ... did your key (in the error message) have the UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs] structure? Or was it just a UNKNOWN\Components\[LongStringOfLettersAndNumbers] (no slash and no second alphanumeric string), like rona's key?