3 Replies Latest reply: May 26, 2012 1:43 PM by roaminggnome
PSULions Level 1 Level 1 (0 points)

I just purchased a Touch for my daughter.  Before I could sync it with iTunes on my computer, she set up a passcode to protect it from her little sister.  Now she doesn't know the passcode and the "red disabled" screen keeps coming on.  I read in the manual and it states that you can restore it with iTunes, but when I connect it to iTunes, it says it can't connect until i input the passcode.  Is it possble to do a "hard reset"?


iPod touch, iOS 5.1.1