HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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Q: Screen freezes and goes black when i have a missed call. I have to remove sim card to reset.

Each time I miss a call the screen goes black and unresponsive. I try to turn off the phone but it won't. I touch the screen and it switches from Missed call ID screen to black and the only way I can "unblock" it is by removing the sim card. Any idea why this happens? Should I send it in for repair? Thanks!

iPhone 4S

Posted on May 26, 2012 1:01 PM