1 Reply Latest reply: May 26, 2012 12:55 PM by roaminggnome
arnella_nicia Level 1 Level 1

i plugged in my itouch to the computer , and i said that there was a new software update ready . i let it update , the file claimed to be backing everything up . so i let it . a few minutes later my itouch shut down and it took atleast 20minutes to come back on . the entire thing was blank-- as if i'd just purchased it or something . all the while , my computer/itunes screen says that my ipod is being "restored" . i had atleast 1,000 plus songs and about twenty apps on it, as well as pictures . . . sorry if i`m rambling on , it`s just everything i had on my itouch was VERY important and i need to find a way to get them back ... soon .

 

can anyone help me ! ? i`m desperate


iPod touch, iOS 5.1.1
Reply by roaminggnome on May 26, 2012 12:55 PM Helpful
You have posted in the iphone forum. Try posting in the ipod touch forum. You should always import all photos taken with ipod before any update.  You should import them regularly as you would with any digital camera. You should transfer your itunes purchases to your computer. The backup that itunes performs does not include any itunes content.

All replies

  • roaminggnome Level 10 Level 10

    You have posted in the iphone forum.

     

    Try posting in the ipod touch forum.

     

    You should always import all photos taken with ipod before any update.  You should import them regularly as you would with any digital camera.

     

    You should transfer your itunes purchases to your computer.

     

    The backup that itunes performs does not include any itunes content.