HT203459: If you see a 'This movie requires QuickTime' message in iTunes
Learn about If you see a 'This movie requires QuickTime' message in iTunes
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May 26, 2012 11:42 PM in response to krselvaby King_Penguin,If you've forgotten the passcode and the iPod shows a 'Disabled' message then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode : http://support.apple.com/kb/ht1808