How can I remove an apple Id ( hotmail address)which is being used in the app store and iTunes but is actually a blocked account and use a current live account which is now set for mail etc ?

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How can I remove an apple Id ( hotmail address)which is being used in the app store and iTunes but is actually a blocked account and use a current live account which is now set for mail etc ?

I have 2 apple iDs ( hotmail accounts) one of which was set up some time ago and not used for awhile in which time it has become blocked. This Id is set up in iTunes and the app store. It is linked to an old email address which is no longer used which means I can't retrieve a code to reactivate. What I want to do is remove this inactive hotmail account and use the other for all access with iTunes, app store, iCloud,mail etc. without losing all apps and credits. Can this be achieved ? My daughter needs the iPad at school and at the moment can't use iCloud and mail and I am scared to add more iTunes credit when there is a problem with this account... I am desperate and have tried everything I know, thanks

iPad, iOS 5.1.1, I have iPad 3

Posted on May 27, 2012 12:26 AM

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Answer 1

Sep 11, 2012 9:08 AM in response to Winston Churchill

I don't just want to delete the account from my device, I want to delete it forever. Fully. I have two Apple IDs, but one is linked to an inactive email account that I don't use anymore. I want it to be gone and done away with for good.

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Answer 2

May 27, 2012 1:54 AM in response to Ejrc1098

Welcome to the Apple community.

iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.

For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID.

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