HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
tara81

Q: iTunes freezes and shows a message saying that a crucial component is missing (42404)

iTunes freezes and shows a message saying that a crucial component is missing (42404) and to repair or reinstall itunes. I have repaired and reinstalled it a few times and it still freezes and shows the error message. I cannot even close iTunes through the task manager - it freezes up the entire computer. The iTunes screen is always in the "accessing iTunes Store" mode and will not let me select a different option.

 

Any ideas on how to fix this?

Windows XP

Posted on May 27, 2012 2:25 PM