appleG13

Q: nano 6th gen doesn't stay charged - recall replacement

I recently received the ipod nano 6th gen recall replacement. When I charge it fully and then shut it off for the night it still seems to be draining. The reason I believe this is when I turn it on the next day the battery is already depleted. I don't put it in sleep mode I actually shut it off so I don't know why it doesn't hold a charge. I'm not sure if this nano is new or used but it should last at least as long as my old click wheel ipod. Has this happened to anyone else? I'm a bit bummed out as it's not under warranty apparently.

iPod nano, Windows XP

Posted on May 27, 2012 3:14 PM

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Q: nano 6th gen doesn't stay charged - recall replacement

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  • by appleG13,

    appleG13 appleG13 Jun 2, 2012 8:29 AM in response to appleG13
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    Jun 2, 2012 8:29 AM in response to appleG13

    Ok so it looks like this hasn't happened to anyone else and I got some used POS nano when I had a perfectly fine 1st gen that still held a charge alot longer. Thanks alot apple.

  • by John Scott1,

    John Scott1 John Scott1 Jun 2, 2012 1:26 PM in response to appleG13
    Level 2 (314 points)
    Jun 2, 2012 1:26 PM in response to appleG13

    I would say something is draining your battery. Do you keep it tethered to your PC? Because if you do, when your PC goes to sleep the USB port may actually drain the battery. Also check to see if your player is set to repeat songs or continuous play or some setting that may be on and you have not noticed. One thing I would do is hold down the power button until the Nano powers down. Then see if it drains. I suspect your not turning it off only pushing briefly on the power button which only puts it in standby.

  • by appleG13,

    appleG13 appleG13 Jun 4, 2012 7:24 PM in response to John Scott1
    Level 1 (0 points)
    Jun 4, 2012 7:24 PM in response to John Scott1

    I plug it in a charger until its completely charged and then shut it off by holding down the power button. It's completely off and then the next day when I turn it back on the battery is dead. Apple support doesn't seem to uderstand that. I was told to charge it and then play it continuosly until the batter drained and tell them how long it lasted which was about 8 hours of continuous play. Not sure how that information can help them because the problem isn't how long it's lasting while its on and playing, it's that the thing drains completely while off. I've done a restore and have the latest software update for the thing. I'm starting to wish I still had my 1st gen

  • by ahender1,

    ahender1 ahender1 Jul 30, 2012 7:36 AM in response to appleG13
    Level 1 (0 points)
    Jul 30, 2012 7:36 AM in response to appleG13

    appleG13,

     

    My 6th Generation Nano has been doing this for the past year. I had it replaced 3 times and it keeps doing the same thing. The one I have now is a new replacement and it didnt even work when I got home and charged it! I am seriously ******, never bought an apple product before and never will after this! I have charged it in a different computer, wall socket, other people's computer just to make sure mine was not causing the problem. The computer will not even recognize the Nano being connected. My next choice is to switch out the cord. This really does suck, I bought this to run and workout with, but I maybe had a chance to do it with all of them 10-12 times since I bought the first one in early 2011.

  • by NYSF,

    NYSF NYSF Aug 24, 2012 12:20 PM in response to appleG13
    Level 1 (0 points)
    Aug 24, 2012 12:20 PM in response to appleG13

    I have a 6 gen that had same prob. Would charge it fully and power off. Charge would be gone in 24 hrs. Now won't even charge. Just gets really hot. Chestnut Street store guy's response, "It's out of warrenty. It'll be cheaper to buy a new one." This is all I get after 15 mos (plus 3 iphones, a MacBook Pro, an ipad and an appletv)???

  • by ZuchinniOne,

    ZuchinniOne ZuchinniOne Sep 14, 2012 9:41 PM in response to NYSF
    Level 1 (0 points)
    Sep 14, 2012 9:41 PM in response to NYSF

    I also got a replacement 6th generation that won't hold a charge.  The battery on mine only lasts about 40 minutes.  I wish I just had my original Ipod nano back.  Apple has been completely unwilling to help and wants me to buy a new one.

  • by rob931,

    rob931 rob931 Jan 12, 2013 9:47 PM in response to appleG13
    Level 1 (0 points)
    Jan 12, 2013 9:47 PM in response to appleG13

    Same here. I got a replacement 6th generation and it too won't hold a charge. Couldn't figure out why it kept dying so quickly. I tried everything from factory reset, using wall charger, making sure I actually turned it off, etc. To add to the frustration, I can't stand the little screen and the interface. The click wheel is much better, especially for running. I wish I never bothered with this replacement program. I have owned Apple products since 1989 and this is honestly the first Apple product I am really disappointed with.

  • by ZuchinniOne,

    ZuchinniOne ZuchinniOne Jan 13, 2013 1:05 PM in response to rob931
    Level 1 (0 points)
    Jan 13, 2013 1:05 PM in response to rob931

    I was able to fix this on my own ... the problem seemed to be that the nano thought it had less battery life than it actually did.  There is a way to get to an OS screen (I can't remember how).  But from there you can force the device to do a full battery drain.  After that happens charge it fully before turning it on.

     

    It completely fixed my problem.

     

    ... of course the "geniuses" didn't even suggest anything like that.  They just told me to buy a new one.

     

    Anyway here is a video showing how to do what I did:  http://www.youtube.com/watch?v=JhHQ6M3TXvw

     

    Good luck!

  • by rob931,

    rob931 rob931 Jan 14, 2013 6:43 PM in response to ZuchinniOne
    Level 1 (0 points)
    Jan 14, 2013 6:43 PM in response to ZuchinniOne

    Thanks ZuchinniOne! I tried this yesterday night and let the nano recharge overnight. It partially worked for me. The nano held a charge longer but definitely not the 20 hours of play stated on the Apple website. I was able to keep it "on" without playing any music for about 4 hours (mostly black screen but not turned off -- I reset it in iTunes with latest updates but did not transfer any music over yet before starting this). I would periodically check the battery every 30 minutes to an hour. A lot more than I was able to get before. Thanks again for this as it may at least make it through a workout now. Hopefully others having the same problem will find your solution.

  • by Eagle Whitehat Cyber,

    Eagle Whitehat Cyber Eagle Whitehat Cyber Apr 1, 2013 2:45 AM in response to appleG13
    Level 1 (0 points)
    Apr 1, 2013 2:45 AM in response to appleG13

    We got the same problem, so how to fix it? I really need the solve immediately, important

  • by fishface87,

    fishface87 fishface87 Feb 22, 2014 5:36 PM in response to appleG13
    Level 1 (0 points)
    Feb 22, 2014 5:36 PM in response to appleG13

    Hi, I tried what ZuchinniOne did work prefect thank you I,m on nine hours and still playing. Why couldn't Apple tell us this?

  • by zhamizhu,

    zhamizhu zhamizhu Apr 30, 2015 12:01 PM in response to appleG13
    Level 1 (0 points)
    Apr 30, 2015 12:01 PM in response to appleG13

    Thank you, ZuchinniOne!

     

    it really worked! here's link to similar video about how to get to diagnostics mode: https://www.youtube.com/watch?v=VVdoBrVSK7k

     

    i had problem with my ipod that it was not working without being pluged-in. otherwise it would just turn off.

    then i first restored the ipod. as it would not work without contant energy supply, i've pluged it into a socket (not to the laptop as usual), after which went to the diagnostics mode, as shown in the video and set the battery drain.

    after that fully charged it and now it works, hopefully!

  • by Oil Beef Hooked,

    Oil Beef Hooked Oil Beef Hooked Sep 8, 2016 9:09 AM in response to appleG13
    Level 1 (4 points)
    Sep 8, 2016 9:09 AM in response to appleG13

    I got this 6th gen out of a "1st gen battery replacement program". It was working fine until 2 weeks ago. Now, weirdly, it plays non-stop for almost a day but if I stop and leave it off it drains the battery in a very short time.

    I've tried the "power drain" in diagnostics mode and nothing has changed. It still charges fine but if I leave it turned off it drains in less than a day. What I've noticed is the "power drain" process simulates and shows around 300 mA usage but without activating it it already shows 120-150 mA usage...doing nothing.

    I'd appreciate some ideas

  • by Oil Beef Hooked,

    Oil Beef Hooked Oil Beef Hooked Sep 9, 2016 4:32 AM in response to Oil Beef Hooked
    Level 1 (4 points)
    Sep 9, 2016 4:32 AM in response to Oil Beef Hooked

    Actually, my playing test has just finished and after over 4 years of usage this 6th gen plays 25 hours and 37 minutes non-stop classical music. If the fact that I purchased the officially recalled and replaced 1st gen in 2006...great score for Apple. It does not hold the charge when stopped or off though...