HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
Q: Tried deleting the corrupt file but STILL getting Err 50.
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May 27, 2012 3:37 PMby Carolyn Samit,Hi...
Might be the firewall or anti virus software ...
Try here > iTunes Store: "Error (-50)" when downloading purchased content
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May 27, 2012 3:51 PMby b noir,I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not downloading properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
