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What do I do if I can't see the airplay button at all, yet I have the airplay installed on the same network?

I can't get my MacBook. Pro or my new iPad to connect to my new appleTV. I can't find the air play button.

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on May 28, 2012 7:01 AM

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1 reply

May 28, 2012 7:11 AM in response to I hate User Names

Welcome to the Apple Community.


A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.


Make sure your router/computer allows access over the following ports


Port

Type

Protocol

Used By

80

TCP

HTTP

AirPlay

443

TCP

HTTPS

AirPlay

554

TCP/UDP

RTSP

AirPlay

3689

TCP

DAAP

iTunes/AirPlay

5297

TCP

-

Bonjour

5289

TCP/UDP

-

Bonjour

5353

TCP/UDP

MDNS

Bonjour/AirPlay

49159

UDP

MDNS (Win)

Bonjour/AirPlay

49163

UDP

MDNS (Win)

Bonjour/AirPlay


Refer to your router manual/manufacturer for any settings that are specific to that model.


Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.


If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

What do I do if I can't see the airplay button at all, yet I have the airplay installed on the same network?

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