Q: Unsupported image format message- Nikon 800D
I just purchased Aperture 3 (3.2.4) and keep getting an "unsupported image format" message when trying to download RAW images. The thumbnail images do come up- from a new 32GB Sandisk Compact Flash card. I'm using a new Lexar Professional USB 3.0 reader. The fact that the thumbnails come up make me think the problem is not with the reader.
I've tried "reprocess masters" but that doesn't change anything. I've tried just downloading a single image, and that still gets me the "unsupported" message.
I'm using 10.7.3 on my iMac.
Apple indicates that RAW files are supported from the Nikon 800D. I was able to get metadata information and it did reference Nikon D800 with info on the lens used, aperture, speed etc. But no image- just that nasty message.
Has anyone else had this happen and figure out why/how to get a proper RAW download?
Thanks- Ted
Aperture 3, Mac OS X (10.7.3)
Posted on May 28, 2012 7:41 AM
OS X Lion: Supported digital camera RAW formats http://support.apple.com/kb/HT4757
You might try to upgrade to MacOS X 10.7.4. The raw support for the Nikon 800D is now part of MacOS X 10.7.4.
Regards
Léonie
P.S: if this does not help, try to register your camera with the launch services db, as described here:
Posted on May 28, 2012 8:01 AM