3 Replies Latest reply: May 30, 2012 6:23 AM by planb77
JTL47 Level 1 Level 1

My pre-classic iPod does not show up in iTunes even when in disk mode. I'm trying to restore it. It does show up on the desktop. Any suggestions?

iMac Intel 24", Mac OS X (10.4.11)
Reply by planb77 on May 29, 2012 6:14 AM Helpful
Try a low level reformat of the device's hard drive using Disk Utility. See this article for instructions.http://www.methodshop.com/gadgets/ipodsupport/erase/ B-rock
Reply by planb77 on May 30, 2012 6:23 AM Helpful
Well either way I'm glad to you managed to resolve it!  B-rock

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