6 Replies Latest reply: Aug 5, 2013 4:04 PM by randers4
Melissa0871 Level 1 Level 1 (0 points)

It seems that I have an iPhone that had the password changed and then forgot so ended up locking the phone.  Once locked I was advised to go to the Apple store where they said to connect to the original PC, but that machine is no longer available (hard drive crash and wipe).  There is no back-up available, so how can I reset the password to access the phone?  And then sync (or transfer) the iPhone to a new computer?  Any special needs to complete a backup at this time?  Thanks for the help!


iPhone 4, crash