me.com email says 'over quota' but it is not. Any way to 'manage' and get email working again?

My @me.com email is not receiving mail. A message is returned to senders saying that I am over quota. That is wrong as I am only using a tiny amount of the storage purchased. 54.91 of 55GB purchased is still available? Why is Mail saying otherwise. In the old days it used to be possible to chose to allocate space to mail, backups etc. This appears not to be possible now and there is really my way of managing the storage space. Is that correct? iCloud should know that I have plenty of space and am not over quota?


(Also having lots of problems with other email, having shifted business emails to Google. Caertainly iCloud / Mail and Gmail do not 'just work'. Time to abandon iCloud for Google, despite having used Mail, Calendar, Contacts, Mobile Me since day 1??)

iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)

Posted on May 29, 2012 6:24 AM

Reply
10 replies

May 29, 2012 6:47 AM in response to davidboyd

Now this forum won't let me edit my own post!

I will have to re-write it aas a new comment rather than an update, above.


The email message is:

Your message cannot be delivered to the following recipients:


Reason: Over quota


Reporting-MTA: dns;st11p05mm-mail21175a.mac.com (ims-ms-daemon)

Arrival-date: Tue, 29 May 2012 12:58:54 +0000 (GMT)


Original-recipient: rfc822;

Final-recipient: rfc822;

Action: failed

Status: 4.2.2 (Over quota)


The MobileMe panel shows that I have 63.12GB of space available re iDisk and it shows that my email is 'upgraded' to iCloud.


I have just received another mesage telling me that my 'iCloud email is full' and 'buy more storage'. Yes, that's what it says, although I am paying £77 per year for empty sorage space!

May 29, 2012 11:44 AM in response to davidboyd

Prompted by pvonks post I reread yours and came across this: "iCloud / Mail and Gmail do not 'just work"

iCloud and GMail were never intended to work together, they are 2 different systems, iCloud handles Apple mail (.me and .mac) GMail is a Google system and is handled by Google. I think you may be confusing what is what.


And as pvonk asked, what are you actually using, iCloud or Mobile Me.?

May 29, 2012 12:43 PM in response to pvonk

Hi, thanks for replies.

My edit attempt was on iMac computer. I didn't try to edit on phone. Not to worry: that's a very minor issue.


Re email accounts

A per the way that Apple seems to be working, my email accounts are using both systems.

My main Apple ID addresses are on iCloud, and they were transferred some time ago in line with the Apple transition scheme/timetable,

My additional MobileMe email accounts are still on MobileMe. You will tremember that Mobile Me allowed and encouraged multiple paid email accounts under any one Apple ID. Apple says that those accounts will transition at the end of June. So the answer is not which one, one or the other, but both - because that's how Apple is operating and yes it can lead to confusion. Of course I would prefer if all the accounts would run the same way and all operate on iCloud. At the moment, it seems that it is only the main Apple ID account addresses/identities that function with iCloud.


Maybe there is a way to transition all Mobile Me accounts now, which I have missed? It doesn't seem to be in System Prefs though. Systems pref is only interested in the main Mobile Me accounts – which are, to confirm, upgraded to iCloud. That may be what you mean by 'switch off in System Prefs'. As I was noting, there doesn't seem to be a way to manually manage the additional MM email accounts. We have to wait for Apple to do it automatically, in their own time. ??

iCloud Prefs does have a 'manage' option, but it doesn't enable you to manage anything much. You can buy more storage, but I have the max amount anyway.

Mail Prefs doesn't allow anything much either, apart from adding new accounts. MobileMe accounts cannot be changed to iCloud accounts there. They all appear there and run simutaneously. The options for accounts that Apple gives are: iCloud, MobileMe, Microsoft Exchange, GMail, Yahoo, AOL and Other. It is not a black and white matter of only one OR the other.


Mail and Gmail do work together, or should. Gmail is of course set up primarily with Google, but Apple Mail DOES also, of course, allow Gmail accounts and others to be set up in Mail. It even ofers an automatic setup for GMail specifically (although this may also be set up under their IMAP or their Exchange 'templates).

That's the bit I was referring to under 'Mail and Gmail working together, or not'.

The iCloud and Gmail/Google apps sync is a wider issue. I see that some people have found some sort of more or less workable solutions to sync the two, but generally it looks like less, rather than more. That's why I say that unfortunately it may be time to totally migrate to Google, after sticking with Apple apps throuhgh thick & thin for the past 18 years. If Google and iCloud won't sync reliably across mail, contacts and calendars, it's a dead loss. For goodness sakes, I have just ordered a Mini Lion Server, so that I could better manage the sharing of Apple's mail, contacts and calendars, but now that may be redundant.

May 29, 2012 12:56 PM in response to davidboyd

davidboyd wrote:


Hi, thanks for replies.

My edit attempt was on iMac computer. I didn't try to edit on phone. Not to worry: that's a very minor issue.


Re email accounts

A per the way that Apple seems to be working, my email accounts are using both systems.

My main Apple ID addresses are on iCloud, and they were transferred some time ago in line with the Apple transition scheme/timetable,

My additional MobileMe email accounts are still on MobileMe. You will tremember that Mobile Me allowed and encouraged multiple paid email accounts under any one Apple ID. Apple says that those accounts will transition at the end of June. So the answer is not which one, one or the other, but both - because that's how Apple is operating and yes it can lead to confusion. Of course I would prefer if all the accounts would run the same way and all operate on iCloud. At the moment, it seems that it is only the main Apple ID account addresses/identities that function with iCloud.


Maybe there is a way to transition all Mobile Me accounts now, which I have missed? It doesn't seem to be in System Prefs though. Systems pref is only interested in the main Mobile Me accounts – which are, to confirm, upgraded to iCloud. That may be what you mean by 'switch off in System Prefs'. As I was noting, there doesn't seem to be a way to manually manage the additional MM email accounts. We have to wait for Apple to do it automatically, in their own time. ??

iCloud Prefs does have a 'manage' option, but it doesn't enable you to manage anything much. You can buy more storage, but I have the max amount anyway.

Mail Prefs doesn't allow anything much either, apart from adding new accounts. MobileMe accounts cannot be changed to iCloud accounts there. They all appear there and run simutaneously. The options for accounts that Apple gives are: iCloud, MobileMe, Microsoft Exchange, GMail, Yahoo, AOL and Other. It is not a black and white matter of only one OR the other.


Mail and Gmail do work together, or should.

That's not what you asked, you questioned whether iCloud Mail and Gmail can work together, and they can't, Mail is just a client, it supports any Exchange or Imap system (POP is not supported)


Transition your Mobile Me accounts now by going to www.me.com/move, Mobile Me shuts down completely on June 30, 2012

May 29, 2012 12:56 PM in response to davidboyd

Ah... a similar question has just arisen in another topic here, about 'family accounts'. There IS a way to manually migrate and it may just be a matter of logging in through the additional email accounts: that's the bit that I have missed. I have just been aware of the Apple message about migrating the MM accounts on 30th June.


The other topic post says:

"Okay, got it all worked out. Thanks! I realized I need to sign out of my other account first and then sign in with separate email to get it moved too."


Somehow, I have just gone to the Mail page in browser and have been saked do I want to migrate one of the accounts! Don't know how tha happened, I didn't log out of other account. Anyway, I'll try again to get all the accounts migrated.


That's one part of the question solved, thanks.

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me.com email says 'over quota' but it is not. Any way to 'manage' and get email working again?

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