In your Web browser, have you disabled an option to "open safe files?"
For example, in the Safari > Preferences > General tab, the option Open "safe" files after downloading ?
If so, I believe that is the reason for the behavior you are seeing w.r.t. Real Player 10.
Author: Troubleshooting Mac® OS X
Hello Dr. Smoke,
I did not disable "open safe files," meaning, the box is checked.
I even wrote to Real Player and they sent me the following link:
However, this did not work for me because Real Player is already set as my default setting.
Strange thing is that when I'm in Firefox, this doesn't happen. So I suppose I should just quit using Safari and move on to Firefox for the convenience.
Thanks for responding anyway.
I have the RealPlayer Version 10.0.0 (352) & it does open automatically via safari. the files are still downloaded to the desktop & left there, but the auto-open of RealPlayer works.
What OS & safari version do you have? I could post screenshots of the various pref. settings & hopefully find out why mine works & yours doesn't.
It might be worth you posting links to some of the content that doesn't work - I also have a plug-in for
"Shockwave for Director
Macromedia Shockwave for Director Netscape plug-in, version 10.1.0 — from file “NP-PPC-Dir-Shockwave"
it's a 12K file that is included with the OS, I believe - you have that too?
I have "Shockwave 10" and "Shockwave Player" but I don't think I have "Shockwave for Director." I'm not familiar with that app and I'm not such a techy.
I've noticed other people posting similar issue after upgrading to RealPlayer 10.
I was hoping for an easy answer, as easy as changing some settings that I was not aware of before....
I have mine set exactly the same as yours in RealPlayer-Pref-Media Types.
Everything checked except for QT, avi & mpeg.
I also control clicked on a media file that I downloaded in Finder--went to Get Info--and tried to see if "Open with" is set to something other than RealPlayer but RealPlayer is already set as my default setting anyway.
A while ago, when I had the same problem, this fixed the problem. Now what?
This issue is strange. I could reproduce the problem you reported in some cases, but not others.
I almost never use Safari: my browser of choice is OmniWeb.
However, testing in Safari reveals the following:
• When I tried to listen to some Real Audio clips from a CD at Amazon.com, like this one, a hurl-n.exe.ram file (n=an integer) downloads but Real Player (Version 10.0.0 (352)) does not play the clip automatically. I have to double-click the file for Real Player to launch and play the clip.
• When I watch some videos at C-SPAN, such as these, Real Player launches immediately and begins playing the stream.
If I use OmniWeb, as you saw with FireFox, Real Player is launched and the media streams from both Amazon and C-SPAN play immediately.
I tried a variety of things:
- Trashing Safari preferences.
- Trashing Real Player Preferences and re-configuring.
- Looking for messages in Console logs.
- Force re-association of the .ram files with Real Player per the Real FAQ.
None of these made a difference in Safari. It just seems Safari is handling Real Player files from certain Web sites differently than OmniWeb, in my case, or Firefox in your case.
As andy asked, perhaps you can post some links to Web sites where this problem is occurring for you and we can test those as well.
Author: Troubleshooting Mac® OS X
The .exe.ram files are a problem for me too - same story of download, then open manually.
I rarely need realplayer - usually just the plugins to play video/audio at http://news.bbc.co.uk/ ( that took some time to get working )
I tried those same files at Amazon using RealPlayer Version 10.0.0 (325) and Safari Version 2.0.3 (417.9.2) running on 10.4.5, and it opened and played each clip when I clicked on it.
The fact that the clips are hurl-n.exe.ram files seems to indicate there's already a hurl.exe.ram file on your Desktop somewhere (or in whatever directory you have files set to auto-download to) that may be interfering with the auto launch and play mechanism.
For example, I can click music tracks all day and it just downloads a new hurl.exe.ram file; never a hurl-n.exe.ram file…